At AD Transfers, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Who We Are

Commercial Name: AD Transfers
Business Owner: Alberto José de Sousa Diogo
Location: Faro, Portugal
Contact Email: info@adtransfers.pt

AD Transfers operates passenger transport services in the Algarve and complies with the General Data Protection Regulation (GDPR).

2. Personal Data We Collect

When you use our website, booking forms, or contact forms, we may collect the following personal data:

• Full name
• Email address
• Phone number
• Requested service type
• Date and time of the service
• Pickup and drop-off locations
• Number of passengers
• Any additional information you choose to provide (e.g. flight number or special requests)

3. How We Use Your Data

We use your personal data solely for legitimate business purposes, including:

• Processing and managing transfer and transport requests
• Confirming availability and service details
• Communicating with you regarding your booking
• Providing customer support
• Improving our website and services

We do not sell, rent, or trade your personal data to third parties.

4. Payments

AD Transfers does not process online payments through the website. Any payment for services is made directly to the driver or after service confirmation. No payment or credit card data is collected or stored online.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and analyze website traffic. These may include:

• Google Analytics (via Google Site Kit)
• Google Search Console
• Google reCAPTCHA (for spam and abuse prevention)

At this time, we do not actively use marketing or advertising cookies such as Facebook Pixel or Google Ads. These tools may be implemented in the future, in which case this Privacy Policy will be updated accordingly.

6. WhatsApp Communication

If you contact us via WhatsApp using the link or button on our website, your communication will be subject to WhatsApp’s own privacy policy. AD Transfers only uses WhatsApp messages to respond to inquiries and service requests.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

9. Your Rights Under GDPR

As a user, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Restrict or object to data processing
• Request data portability

To exercise any of these rights, please contact us at info@adtransfers.pt.

10. Children’s Privacy

Our services are intended for adults and are not directed at individuals under the age of 16. We do not knowingly collect personal data from minors.

11. Changes to This Privacy Policy

AD Transfers reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with an updated revision date.

Last updated: January 2026